At Igloo Buzluk, we are committed to advocating responsible gaming as a vital part of our dedication to customer welfare and social responsibility.
We believe it is our responsibility to make sure you have a pleasant experience on our platform while being aware of the possible risks associated with PC gaming if not managed carefully.
To support a secure and enjoyable gaming experience for you, we promote responsible gaming and provide tools to help players effectively manage their gaming habits.
Gaming should be an enjoyable hobby. Follow these suggestions to assist you in handling your gaming experience:
We promote responsible gaming through a variety of features created to assist you in maintaining control.
If you wish to take a break or have concerns about your gaming habits, you have the option to self-exclude from Igloo Buzluk by utilizing the features available in the "Profile" section on our website. You can select from the following choices:
These selections come into effect right away. If you are still able to log into the platform, please inform us promptly by email.
During self-exclusion, you will be unable to access our platform. If you need your account history or any other information, please reach out to customer support via email. Furthermore, you will not receive marketing communications from us while in this period.
We suggest exploring comparable exclusion options on other gaming platforms and adapting your social media settings to steer clear of similar content.
Igloo Buzluk reserves the right to apply permanent or temporary exclusions as deemed necessary if there is evidence indicating possible gaming-related concerns.
If you want to deactivate your account, kindly send a written request to our customer service team atigloocooler.com. Igloo Buzluk retains the right to terminate accounts as deemed necessary, while ensuring all existing contractual obligations are respected.
If you do not have an account but want to opt-out of our platform, emailigloocooler.comwith your complete name, address, email, and age. This exclusion will come into effect right away and can only be lifted seven days after sending a written request.
You can check your gaming and transaction history through the "Game History" and "Transaction History" areas of the platform. For additional details, please reach out to customer support.
If you or someone you know is having difficulty with gaming habits, please consider the self-assessment questions below:
If you respond "yes" to several inquiries, you might be facing difficulties with gaming. Reach out to the support groups mentioned in Section 4 for help and support.
If playing games has had a negative impact on your life, you may want to contact Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Note that CGAA is an independent organization and not associated with Igloo Buzluk.
To guarantee online safety for kids, we advocate for the utilization of parental controls and filtering software to block minors from accessing unsuitable content.